- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Collaborate with internal teams to achieve business objectives.
- Develop and maintain thorough knowledge of products and services.
- Identify and escalate complex issues to senior management when necessary.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Graduate or Undergraduate degree in any field.
- 6 months of experience in a related field, preferably in a call center or BPO setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced workplace and adapt to changing situations.
- Strong problem-solving and analytical skills.
- Familiarity with customer relationship management software and systems.
📌 Voice Support Executive (Malad)
🏢 TP
📍 Malad
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