Roles and Responsibility

- Lead and manage a team of professionals to achieve business objectives and goals.
- Develop and implement strategies to improve team performance and productivity.
- Foster a positive and inclusive work environment that promotes employee engagement and retention.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Analyze and resolve complex problems and issues, providing solutions to ensure business continuity.
- Collaborate with cross-functional teams to drive business growth and expansion.

Job Requirements

- Proven experience as a Team Leader or similar role in a BPO/Call Centre environment.
- Strong leadership and management skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal skills, enabling effective collaboration with employees at all levels.
- Ability to analyze data and make informed decisions to drive business outcomes.
- Strong problem-solving and conflict resolution skills, with the ability to handle challenging situations effectively.
- Experience working in a quick-paced environment, prioritizing multiple tasks and deadlines.

📌 Team Leader (Noida)
🏢 TP
📍 Noida