- Develop and deliver high-quality training programs for employees.
- Conduct needs assessments to identify training requirements.
- Design and implement effective learning strategies.
- Evaluate the effectiveness of training programs.
- Collaborate with subject matter experts to create engaging content.
- Provide coaching and mentoring to junior trainers.
Job Requirements
- Minimum 2 years of experience in training and development.
- Strong knowledge of adult learning principles and instructional design models.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and as part of a team.
- Solid analytical and problem-solving skills.
- Experience with training software and technologies.
- Industry: BPO / Call Centre.
- Company name: TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.