- Freshers to 1.5 years of experience in a digital marketing agency
- Strong understanding of performance marketing metrics (Meta, Google Ads, etc.)
- Good knowledge of SEO services and other digital marketing solutions
- Act as a point of contact for client communication and coordination
- Ensure timely follow-ups with internal teams for deliverables
- Maintain high levels of client satisfaction and retention
- Prepare and share regular performance updates and reports with clients
- Ability to handle multiple accounts and work in a fast-paced environment
- Excellent communication and relationship management skills
- Proactive approach towards solving client queries and providing strategic inputs
Soft Skills required:
- Solid communication and interpersonal skills.
- Attention to detail and organizational abilities.
- Problem-solving and proactive mindset.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Technical Skills:
- Proficiency in Google Workspace and Microsoft Office.
- Basic understanding of Project Management Software.
Functional Skills:
- Effective execution of delivery plans.
- Strong coordination and communication capabilities.
- Ability to create detailed notes, meeting minutes and maintain accurate records.
- Competence in managing task trackers and reports generation
- Skill in identifying and escalating issues appropriately and timely
Educational Requirements:
- Bachelors degree in Business Administration, Marketing, Communications, or a related field.
Preferred Qualifications:
- Previous experience in digital agency or a digital marketing role
- Bachelor's degree in Business Administration or Marketing & Communication