- Develop and implement effective talent acquisition strategies to attract top candidates.
- Manage end-to-end recruitment processes, including job postings, interviews, and onboarding.
- Collaborate with hiring managers to understand their requirements and provide guidance on talent selection.
- Conduct training and development programs to enhance employee skills and performance.
- Analyze workforce trends and develop plans to meet future staffing needs.
- Build and maintain relationships with external partners and vendors to support talent initiatives.
Job Requirements
- Proven experience in talent management, recruitment, or a related field.
- Strong knowledge of the BPO/Call Centre industry and current market trends.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a quick-paced environment and prioritize multiple tasks.
- Strong analytical and decision-making skills with attention to detail.
- Experience with HR systems and tools, such as applicant tracking software.
- A graduate degree is required for this position.