- Manage customer relationships through email channels to ensure high levels of satisfaction.
- Develop and implement effective customer service strategies to drive business growth.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze customer feedback and provide insights to improve overall customer experience.
- Identify opportunities to upsell and cross-sell products or services to existing customers.
- Maintain accurate records of customer interactions and transactions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Associate - CRM - Customer Service - Email Channel- RFB (Thane)
🏢 Tata Capital
📍 Thane
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