- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to enhance customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance targets set by the company.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a team setting and adapt to changes.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to learn quickly and take on new challenges.
- Freshers or candidates with up to 1 year of experience can apply.
- Undergraduate degree required.
- Minimum speed of 30 WPM and 90% accuracy required.