Roles and Responsibility

- Develop and implement comprehensive training programs to improve voice quality and communication skills.
- Conduct one-on-one coaching sessions with employees to identify areas of improvement and provide personalized feedback.
- Collaborate with other teams to ensure consistent application of training principles across the organization.
- Monitor employee progress and adjust training strategies as needed.
- Stay updated on industry trends and best practices in voice coaching and training.

Job Requirements

- Proven experience in voice coaching or a related field, preferably in a BPO or call center setting.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees.
- Strong analytical and problem-solving skills, with attention to detail and the ability to provide constructive feedback.
- Ability to work effectively in a team environment and adapt to changing priorities.
- Familiarity with adult learning principles and instructional design methodologies.
- Solid organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

📌 Voice Coach (New Delhi)
🏢 TP
📍 New Delhi