Roles and Responsibility

- Lead and manage a team of quality professionals to ensure high standards of service delivery.
- Develop and implement effective quality control processes and procedures.
- Conduct regular audits and reviews to identify areas for improvement.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze data and metrics to measure performance and identify trends.
- Provide training and coaching to team members to enhance their skills and knowledge.

Job Requirements

- Proven experience as a Quality Team Leader or similar role.
- Strong knowledge of quality management principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a quick-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Experience with quality control tools and software.

📌 Quality Team Leader (Mumbai)
🏢 TP
📍 Mumbai