- Handle customer inquiries and resolve issues professionally.
- Provide timely and effective solutions to customers via phone or email.
- Collaborate with internal teams to enhance customer experience.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
- Stay updated on product knowledge and industry trends.
Job Requirements
- Graduate or undergraduate degree in any field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet targets.
- Solid problem-solving and analytical skills.
- Familiarity with B2 language is mandatory.
- Experience in a call center or BPO setting is preferred.
📌 Voice Support Executive (New Delhi)
🏢 TP
📍 New Delhi
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