- Handle customer inquiries and resolve issues through chat support.
- Provide excellent customer service and ensure satisfaction.
- Meet sales targets and achieve performance goals.
- Collaborate with the sales team to achieve business objectives.
- Maintain accurate records of customer interactions and sales performance.
- Continuously improve knowledge and skills to stay updated with industry trends.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Robust problem-solving and analytical skills.
- Proficient in using computer software and technology.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Typing speed of 30 WPM and accuracy of 90%.
- Language proficiency in B2.
- Educational qualifications: 10th + 2.