- Lead and manage a team of professionals to achieve business objectives and goals.
- Develop and implement strategies to improve team performance and productivity.
- Foster a culture of continuous learning and development within the team.
- Analyze and resolve complex problems and issues.
- Collaborate with cross-functional teams to drive business growth.
- Coach and mentor team members to enhance their skills and career potential.
Job Requirements
- Proven experience as a Team Leader or similar role in a BPO/Call Centre setting.
- Strong knowledge of leadership principles and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills.
- Experience with team management tools and technologies.
📌 Team Leader (Bengaluru)
🏢 TP
📍 Bengaluru
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