Roles and Responsibility

- Lead and manage high-performing teams to achieve business objectives and targets.
- Develop and implement strategies to enhance team performance and productivity.
- Foster a culture of continuous improvement, innovation, and customer focus.
- Collaborate with cross-functional teams to drive business growth and expansion.
- Analyze market trends, competitor activity, and customer feedback to inform business decisions.
- Coach, mentor, and develop team members to improve their skills and career prospects.

Job Requirements

- Proven experience in a leadership role within the BPO/Call Centre industry.
- Solid understanding of business operations, sales, marketing, and customer service principles.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills with attention to detail.
- Experience with team management tools, software, and technologies.

📌 Team Leader (Chennai)
🏢 TP
📍 Chennai