Key Account Manager - Commercial - United Kingdom (Location - India, Remote)

Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions

Your Mission

- Manage Commercial account portfolio primarily based in the UK, owning the full commercial relationship and driving revenue growth across your book of business.
- Drive transitions and onboarding of key accounts - including flagship clients - ensuring a seamless experience and strong early engagement.
- Identify and execute upsell and cross-sell opportunities within your portfolio, leveraging AB Tastys full suite of products to expand account value.
- Collaborate closely with CSM teams on client use cases, QBRs, and adoption initiatives to ensure clients derive maximum value from the platform.
- Attend customer meetings and ensure rigorous follow-ups, including calendar linking, structured account reviews, and proactive stakeholder engagement.
- Contribute to the UK geographical segmentation strategy, providing market insights and recommendations to optimize account coverage and team performance.

What You'll Bring

- Significant experience in Commercial account management (Senior KAM / Senior Account Executive level) within a SaaS, Digital, or Martech environment, with a proven track record of retaining and growing strategic accounts.
- A hunter mindset - confidence in developing and pursuing new commercial opportunities within an existing client base, with strong negotiation and closing skills.
- Robust ability to engage and influence senior decision-makers,



navigating complex Commercial organisations and multi-stakeholder buying processes.
- A collaborative and team-oriented approach, with the ability to work cross-functionally alongside CSM, Presales, and Partner teams to deliver outstanding client outcomes.
- Eagerness to learn, adapt, and contribute in a fast-paced, international environment - coachable, curious, and driven by continuous improvement.

If you don't meet 100% of these qualifications, tell us why you'd still be a great fit for this role in your application!

Team Composition

Team Composition: You will join a team of Key Account Managers and work closely with internal stakeholders including the Head of KAM UK, the UK VP of Sales, Customer Success Managers, Partner Sales Managers, Solutions Engineers, and Revenue Operations. Externally, you will engage with senior decision-makers and key stakeholders at Commercial accounts across the UK.

Role Overview

Role Overview: As Senior KAM UK, you will manage and grow a portfolio of key Commercial accounts in the UK market, ensuring retention, expansion, and satisfaction of most strategic clients.

Tech Stack Tools

- Salesforce (CRM forecasting)
- Gong (call intelligence)
- Slack (internal communication)
- Google Workspace (Drive, Docs, Sheets)
- AB Tasty platform (Web Experimentation, Personalization, Feature Experimentation, Recommendations Search)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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