- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various communication channels.
- Respond to customer complaints and concerns promptly and efficiently.
- Collaborate with internal teams to enhance customer experience.
- Maintain accurate records of customer interactions and transactions.
- Consistently meet or exceed performance targets and quality standards.
Job Requirements
- Graduate or undergraduate degree in any field.
- Excellent language proficiency, preferably B2.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Robust problem-solving skills and attention to detail.
- Effective teamwork and communication skills.
- Adaptability to changing situations and priorities.
📌 Customer Service Representative (Malad)
🏢 TP
📍 Malad
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