We are hiring energetic and detail-oriented professionals for Financial Advisory Support and Contact Centre Specialist roles. This opportunity is ideal for candidates who possess strong communication skills, analytical abilities, and a customer-centric approach.
Key Responsibilities
Financial Advisory Support (Finance & Operations Profile)
* Assist customers with financial products, services, and account-related queries.
* Support financial advisors and operations teams in processing customer requests.
* Handle documentation, verification, and data management activities.
* Maintain accurate records of customer interactions and financial transactions.
Contact Centre Specialist (Customer Support Profile)
* Handle inbound and outbound customer interactions via calls, emails, and chats.
* Resolve customer queries related to financial products, accounts, payments, and services.
* Deliver prompt and professional customer support while maintaining service quality standards.
Candidate Requirements
* Graduate in any discipline (Finance, Commerce, Business Administration preferred).
* Excellent verbal and written communication skills.
* Strong customer handling and problem-solving abilities.
* Basic understanding of financial services, banking, or operations processes.
* Proficiency in MS Office and computer applications.
* Prior experience in financial operations, customer support, banking, or contact centre roles is preferred.
What We Offer
Salary offered : upto 8LPA
Night shift allowance : upto 6k
Joining bonus upto : 1 Lakh 48k
Annual bonus : upto 36k
Hybrid mode of work
If you are passionate about finance, operations, and customer service, we would love to hear from you. Apply now and become a part of our growing team.