- Resolve disputes professionally and courteously.
- Communicate effectively with clients and internal teams.
- Analyze and investigate disputes to identify root causes.
- Develop and implement strategies to prevent future disputes.
- Collaborate with cross-functional teams to resolve complex issues.
- Provide exceptional customer service and ensure client satisfaction.
Job Requirements
- Graduate or Undergraduate degree in any field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Robust problem-solving and analytical skills.
- Experience in dispute resolution or a related field is preferred.
- Ability to maintain confidentiality and handle sensitive information.
- Language proficiency: C2 level.