Job Purpose

- The Product Manager will own product roadmaps across multiple products in the Medha portfolio and lead them through the full lifecycle - from discovery and prioritisation to delivery and post-launch optimisation.
- This role sits at the nexus of LeadershipDesign Engineeringand Qualityand also carries responsibility for user onboardingtrainingand first-line query resolution - ensuring products deliver measurable value in live healthcare environments.

Candidate Requirements
- Education: Masters in Business Administration (MBA) from a premier institute preferred; equivalent analytical or technical postgraduate qualification considered.
- Experience: 3 - 6 years in product management preferably in health-techenterprise SaaSor data/analytics-driven products.
- Location: Bengaluru (primary); travel as required.

Key Responsibilities Product Roadmap Ownership
- Own and drive product roadmaps for multiple products within the Medha portfolioensuring alignment with organisational strategy and business goals.
- Translate high-level business objectives into clearly defined epicsuser storiesand prioritised backlogs.
- Lead quarterly and annual roadmap planning cycles in collaboration with Leadershipbalancing strategic bets with near-term delivery commitments.
- Continuously evaluate and re-prioritise the roadmap based on user feedbackcompetitive signalsand data insights.

Cross-functional Collaboration
- Partner closely with Leadership to understand strategic intent and cascade it into product direction.
- Work hand-in-hand with the Design team to drive user researchdefine experience requirementsand review design artefacts.
- Collaborate with Engineering to scope estimateand deliver features on time with high quality - participating in sprint planninggroomingand retrospectives.
- Engage with the Quality team to define acceptance criteriasupport UATand ensure post-release stability.





User Training Query Resolution
- Lead user onboarding and training sessions for recent product releasesensuring clinical and operational users are confident and proficient.
- Create and maintain user-facing documentationFAQsand training guides tailored to varied user personas (clinicaloperational administrative).
- Serve as the primary escalation point for user queriescoordinating with Engineering and QA for swift resolution of product issues.
- Track recurring issues and user pain pointsfeeding them into the product roadmap as prioritised improvement items.

Discovery Validation
- Conduct user interviewscontextual inquiryand observational research across hospital environments to deeply understand workflows and unmet needs.
- Perform market research and competitive analysis to identify opportunities for product differentiation and innovation.
- Define and validate hypotheses through rapid prototypingpilotsand structured feedback loops.

Product Documentation Metrics
- Author and maintain comprehensive product documentation: PRDsuser storiesfeature specifications and release notes.
- Define product KPIs and success metrics; build dashboards and reports to track adoptionengagementand outcome impact.
- Drive post-launch reviewscompiling lessons learned and sharing actionable recommendations with stakeholders.

Go-to-Market Stakeholder Communication
- Develop product positioning messaging frameworksand internal communication plans for major releases.




- Present product updatesroadmap reviewsand strategic proposals to senior leadership with clarity and confidence.
- Maintain strong relationships with key internal stakeholders - hospital operationsclinical leadsficeand IT - to ensure product adoption and feedback loops are active.

Required Skills
- Roadmap Strategy Execution: Proven ability to own multi-product roadmapsbalance competing prioritiesand drive end-to-end delivery.
- Stakeholder Communication: Exceptional verbal and written skills - able to craft compelling narratives for C-suiteclinical and engineering audiences alike.
- Analytical Data-Driven Mindset: Comfortable working with datadashboardsand metrics; experience with analytics or BI tools is a strong advantage.
- User Empathy Product Sense: Deep ability to translate user pain points and behavioural insights into impactful product decisions.
- Agile Fluency: Hands-on experience leading Agile/Scrum ceremonies; familiarity with tools such as JiraConfluenceor equivalent.
- Technical Literacy: Solid understanding of APIsdata pipelinessystem architectureand cloud platforms - enough to have credible conversations with engineering teams.
- Training Enablement: Demonstrated ability to design and deliver training programmes for diverse user groups in operational environments.
- Issue Identification Resolution: Skilled at diagnosing product issuestriaging urgencyand coordinating rapid cross-functional resolution.
- Healthcare Domain Knowledge (Preferred): Familiarity with HIS/EMR systemsclinical workflowsor hospital operations is a significant advantage.

Disclaimer: This job posting has been aggregated from external source. Role detailscontentand availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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