- Sales and Business Development:
- Develop and maintain robust relationships with new and existing customers.
- Identify customer needs and provide technical solutions tailored to their requirements.
- Collaborate with the sales team to achieve sales targets and business growth.
- Conduct market research to identify trends, opportunities, and competitors.
- Technical Expertise:
- Present and demonstrate products or solutions to potential customers.
- Prepare and deliver technical presentations explaining products or services to clients.
- Customize product configurations to meet customer specifications.
- Liaise with the engineering and product development teams to address customer feedback.
- Proposal and Documentation:
- Create detailed proposals, quotations, and tenders based on customer requirements.
- Assist in contract negotiation and terms clarification.
- Maintain accurate records of sales activities, customer interactions, and pipeline progress.
- Customer Support:
- Provide pre- and post-sales technical assistance to customers.
- Troubleshoot technical issues and work with support teams to resolve them.
- Offer training sessions for clients on product usage and benefits.