Role & responsibilities

- Manage and perform AR follow-up for US Healthcare accounts, with a primary focus on Oncology and/or Radiology.
- Follow up with US insurance companies/payers regarding outstanding claims and unpaid balances.
- Investigate claim status, denials, underpayments, rejections, and payment issues.
- Identify and resolve AR issues by contacting insurance carriers and taking appropriate follow-up actions.
- Review EOBs/ERAs and understand claim payment, denial, and adjustment details.
- Maintain accurate and timely documentation of all AR follow-up activities.
- Work on aging accounts and prioritize claims based on AR aging and payer requirements.
- Ensure timely follow-up to minimize outstanding AR and improve collections.
- Handle payer-related queries and escalate complex issues when required.
- Meet individual and team productivity, quality, and collection targets.
- Work effectively in US shifts (EST/PST/CST) and follow client/company processes and compliance requirements.





Preferred candidate profile

- 3+ years of experience in US Healthcare AR / Medical Billing.
- Mandatory: Prior hands-on experience in Oncology and/or Radiology AR Follow-up.
- Solid experience in US insurance/payer follow-up and claim resolution.
- Good understanding of AR aging, denials, EOBs/ERAs, rejections, and unpaid claims.
- Strong communication and analytical skills.
- Ability to independently handle payer follow-up and resolve AR issues.
- Good attention to detail and ability to meet productivity and quality targets.
- Comfortable working in US shifts (EST/PST/CST).
- Immediate joiners only.
- Candidates must clearly mention their Oncology/Radiology AR experience in their updated CV.
- Candidates with only general medical billing experience and without Oncology/Radiology AR experience may not be considered.

📌 Hiring | AR Specialists || Oncology / Radiology (Hyderabad)
🏢 NexCen IT Services
📍 Hyderabad