Subway India is hiring for Deputy Area Manager (DAM) positions for the Patiala & Dehradun clusters.

Locations: Patiala & Dehradun
Position: Deputy Area Manager

We are looking for:

Candidates with a strong QSR/Restaurant background
Currently handling multiple stores / multi-unit operations
Robust experience in restaurant operations and team management
Proven ability to drive sales, profitability, customer experience & operational excellence
Strong leadership and people-management skills
Willingness to travel across the assigned cluster

If you are an experienced QSR multi-unit operations professional looking for your next leadership opportunity, we would love to connect!

Interested candidates can share their updated CV to [email protected]

Key Responsibilities

1. Operations Management

- Manage and oversee operations of assigned restaurants/stores.
- Ensure compliance with brand SOPs, hygiene, food safety, and audit standards.
- Conduct regular store visits and operational reviews.
- Monitor service quality, speed, cleanliness, and guest experience.
- Ensure smooth execution of promotional campaigns and product launches.

2. Sales & Business Growth

- Drive sales growth and achieve business targets for the region.
- Analyze store performance, identify gaps, and implement action plans.
- Improve average ticket size, footfall conversion, and repeat customer visits.
- Support local store marketing initiatives and community engagement activities.

3.



Team Management & People Development

- Recruit, train, and retain store management teams.
- Coach Shift Managers and Store Managers on operational excellence.
- Monitor manpower planning, productivity, and scheduling.
- Drive employee engagement and performance management initiatives.
- Ensure succession planning and internal talent development.

4. Financial Control

- Monitor P&L; performance for assigned stores.
- Control food cost, labor cost, and operational expenses.
- Ensure inventory management and minimize wastage.
- Improve profitability through operational efficiencies.

5. Compliance & Audit

- Ensure adherence to statutory compliance, labor laws, and company policies.
- Monitor cash handling, security, and financial integrity.
- Conduct periodic audits and corrective action follow-ups.
- Ensure all stores maintain required licenses and certifications.

6. Stakeholder Management

- Coordinate with franchise partners, vendors, and support functions.
- Work closely with HR, Training, Supply Chain, and Finance teams.
- Build strong relationships with store teams and business stakeholders.

Key Performance Indicators (KPIs)

- Sales Growth %
- Store Profitability
- Customer Satisfaction Scores
- Audit & Compliance Scores
- Employee Retention
- Food Cost & Labor Cost Control
- Mystery Audit Scores
- Training Completion & Team Development
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📌 Deputy Area Manager (Patiala)
🏢 Eversub
📍 Patiala