Role & responsibilities

Key Responsibilities

- Manage and maintain relationships with key and strategic accounts.
- Understand customer requirements and provide suitable solutions.
- Achieve sales targets and drive revenue growth from key accounts.
- Handle customer inquiries, negotiations, quotations, and order processing.
- Identify upselling and cross-selling opportunities.
- Prepare sales forecasts, account plans, and regular sales reports.
- Coordinate with internal teams including sales, operations, logistics, finance, and customer service.
- Monitor order fulfillment, delivery schedules, payments, and customer issues.
- Resolve customer complaints and ensure high customer satisfaction.
- Conduct regular customer meetings and business reviews.
- Track competitor activities and market trends.
- Maintain accurate customer and sales information in CRM systems.

📌 Key Accounts Manager (Pune)
🏢 Acura solutions
📍 Pune