About the Role:

As a Product Trainer, you will play a pivotal role in elevating our sales training standards to best-in-class. You will own the end-to-end training ecosystems panning onboarding, capability building, and advanced learning while ensuring our teams deliver confident, high-quality customer interactions. This role sits at the intersection of product expertise, sales excellence, and training design, with a direct impact on business performance.

What Will You Drive?

- Sales Capability Building: Strengthen product knowledge and consultative selling across Sales & CX teams.
- Onboarding Excellence: Ensure new joiners are floor-ready (M1 + M2 readiness.
- Training Programs: Design and deliver onboarding, refresher, and advanced training interventions.
- Content & Standardization: Build scalable training content, product narratives, and objection-handling frameworks.
- Certification & Assessment: Establish structured evaluations, certifications, and knowledge audits.
- Business Impact: Improve conversion rates, AOV,



and overall customer confidence.

Who Are We Looking For?

Product Expertise (Must-Have)

- Strong knowledge of coloured gemstones (Ruby, Sapphire, Emerald, etc.).
- Understanding of origin, treatments, pricing logic, and quality parameters.
- Ability to simplify complex concepts for customers and teams.

Training & Sales Experience

- 3+ years in sales/product training.
- Experience training recent joiners, underperformers, and mid-level sales teams.
- Strong in objection handling, role plays, and live coaching.
- Excellent communication (English & Hindi) with strong executive presence.

Mindset Fit

- Belief in consultative selling over push-based selling.
- Comfortable handling belief-driven / astrology-led customers.
- High ownership with a stable career track record.

Interested candidates can share their CV's at [email protected] or WhatsApp at (phone hidden)

📌 Urgent Hiring // Product Trainer // Gurgaon // GemPundit (Gurugram)
🏢 Fortuna Retail
📍 Gurugram