The Product Support Executive acts as the primary technical and commercial liaison between the company, its product principles (foreign/Indian), and customers. This role is crucial for driving sales growth within a specific product line/vertical by engaging in front-end technical sales activities, collaborating with sales and product teams, and building strong customer relationships.
Role & responsibilities
- Work with the foreign/Indian principle be their single point of contact.
- Work with Sales Directors, Back End Product Teams, and other stakeholders to help generate and grow sales for a specific product line and/or vertical.
- Perform front-end technical and sales activities for building business for a specific product line and/or vertical.
- Participate in sales strategy meetings to develop a robust understanding of the product line and industry.
- Visit customers to create and build relationships and solve their techno commercial queries and thereby increase sales.
- Collaborate with other stakeholders to provide customers with product-specific techno Commercial support and other queries.
- Maintain and build excellent relationships with product principles
Preferred candidate profile
- Any graduate/Diploma/BE/B.tech [Preferably in Electronics background]
- Minimum 5years experience in Inside Sales, Sales Coordination, Customer Service or Order Management.
- Prior experience in distribution industry is a plus.
- Strong communication and writing skill in English is a must.
- Proficiency in MS Office, Excel and ERP Systems [ie., Navision].
- Knowledge of business process and back office operations is essential.
- Candidates located in the nearby location is preferred.
📌 Walk-in || Product Support Engineer (Bengaluru)
🏢 Amar Radio
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.