Role Summary: -

The Dispatch Coordinator is responsible for planning, scheduling, and dispatching vehicles for daily operations. The role ensures accurate documentation, maintains all dispatch-related data, prepares daily/weekly/monthly reports, and coordinates closely with delivery partners, transporters, and the sales team to ensure smooth and timely deliveries.

Key Responsibilities :-

1. Vehicle Dispatch & Scheduling.

- Plan and schedule vehicles for dispatch as per orders and delivery timelines.
- Ensure vehicle availability and readiness before dispatch.
- Coordinate with transporters and drivers for timely vehicle movement.
- Share dispatch updates with internal and external stakeholders.

2. Data Management & Documentation.

- Maintain complete and accurate dispatch records (LR Number, Vehicle Details, Dispatch Time, POD Status, etc.).
- Update dispatch logs, tracking sheets, and internal systems on a real-time basis.
- Ensure proper documentation for each dispatch including invoices, packing slips, and delivery notes.

3. Reporting.

- Prepare and share Daily Dispatch Reports (DDR).
- Compile Weekly and Monthly dispatch performance reports.
- Highlight delays, issues,



and discrepancies to the management.

4. Coordination & Communication.

- Coordinate with Delivery Partners for vehicle placement, tracking, and issue resolution.
- Work closely with the Sales Team to understand dispatch priorities and customer requirements.
- Follow up for PODs and ensure timely submission to the concerned department.
- Communicate any delays, issues, or exceptions immediately.

5. Issue Management.

- Monitor delivery status and proactively address issues such as delay, vehicle breakdown, wrong routing, or documentation errors.
- Coordinate with transporters and internal teams to resolve issues on time.

6. Compliance & Process Adherence.

- Ensure all dispatches follow company SOPs and safety guidelines.
- Support in audits, process improvements, and workflow optimization.

Skills & Qualifications :-

- Minimum 13 years of experience in dispatch coordination/logistics.
- Robust knowledge of vehicle dispatch, transportation, and documentation.
- Proficiency in SAP, MS Excel & reporting.

📌 Dispatch Coordinator (Bhiwandi)
🏢 Navneet Education
📍 Bhiwandi