SUMMARY
Job Description Executive / Senior Executive AMC Sales & Service
Position Details

- Department: After Sales Service

- Role: AMC Sales & Service

- Locations: Delhi / Jaipur / Lucknow / Chandigarh / Hyderabad

- Experience: Minimum 2 Years

- CTC: Up to 5 LPA

Job Summary

We are looking for a customer - focused professional to manage after-sales service, customer relationships, AMC & spares sales, service coordination, and technical support.

Key Responsibilities

- Manage service, warranty, and non-warranty calls and ensure timely closure.

- Handle customer complaints and ensure effective resolution.

- Drive AMC and spares sales, including lead generation, follow-ups, conversion, and order closure.

- Coordinate with service partners and authorized installation contractors.

- Support installation, troubleshooting, and spares selection.

- Conduct basic product awareness and technical training.

- Monitor service/project status and provide timely updates.





- Support customer meetings and techno-commercial discussions.

- Maintain service records using CRM, SAP, and MS Office .

- Identify service issues and support process improvements.

- Ensure high customer satisfaction and effective relationship management.

Requirements

- Minimum 2 years of experience in After Sales Service, AMC Sales, Service Engineering, Technical Support, or related fields.

- Strong exposure to AMC Sales, Spares Sales, and Customer Handling preferred.

- Knowledge of troubleshooting, site handling, service processes, and RCA .

- Good communication, negotiation, and techno-commercial skills.

- Working knowledge of CRM, SAP, and MS Office is an advantage.

- Robust analytical and problem-solving abilities.

- Willingness to travel as per business requirements.

📌 Executive/Senior Executive AMC Sales (Hyderabad)
🏢 2COMs
📍 Hyderabad