Job Summary

Role - HighJump Platform & Integration (WMS) Analyst

Overview

The HighJump Platform & Integration Support Engineer (L1/L2) will monitor, maintain, and troubleshoot warehouse management systems (WMS) and their integrations. L1 focuses on initial triaging and standard operating procedures (SOPs). L2 handles deep-dive root cause analysis (RCA), database debugging, and system maintenance.

Location

We are currently seeking a Software Development Senior Analyst to join our team in Bangalore, Karnataka, India.

Education

Bachelor's degree (Information Technology/Electronics & Communication/Telecommunications).

Experience

5+ years in software engineering with at least 4 years in an relevant skills and role.

Requirements

- Hands-on experience with HighJump WMS and warehouse management applications.
- Experience with HighJump Architect for development, customization, configuration, and application maintenance.
- Experience with Advantage Link for interfaces, integrations, and communication mapping.
- Strong Microsoft SQL Server skills, including querying, stored procedure debugging, troubleshooting, and performance tuning.
- Understanding of HighJump architecture hosted on Microsoft Azure Cloud.
- Experience with monitoring/observability tools such as DataDog.
- Experience with Azure DevOps (ADO) and/or Jira for incident, ticket,



and backlog management.
- Hands-on experience with GitHub or similar version-control tools.
- Understanding of SAPWMS integration flows.
- Experience supporting warehouse technologies such as RF/RDT scanners, Voice Pick, and HighJump on iPad.
- Strong production troubleshooting and Root Cause Analysis (RCA) capabilities.

Skillsets
- HighJump WMS
- HighJump Architect
- Microsoft SQL Server / T-SQL
- SQL troubleshooting and performance tuning
- WMS production support
- Warehouse business processes
- SAPWMS integration
- Root Cause Analysis
- Advantage Link
- Azure Cloud
- DataDog or similar monitoring tools
- Azure DevOps / Jira
- GitHub
- RF/RDT scanners
- Voice Pick
- HighJump/iPad-based warehouse solutions
- End-to-end warehouse operations: Receiving Putaway Waving Picking Packing Shipping
- Ability to understand business impact of WMS incidents.
- Ability to troubleshoot issues across application, database, integration, and infrastructure layers.
- Clear and concise communication.
- Solid active-listening skills.
- Stakeholder management.
- Strong ownership and accountability.
- Ability to work effectively in an Agile environment.
- Proactive approach toward continuous improvement.
- Strong analytical and problem-solving ability.

📌 Software Development Senior Analyst (Bengaluru)
🏢 NTT DATA Business Solutions
📍 Bengaluru