Training & Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas:
Responsibilities
- Discipline/Technical Training
- Discipline-specific professional and process/tool knowledge training (e.g., Finance function training on external accounting standards and internal financial systems/control processes)
- Discipline-specific competency training (e.g., Influence and Negotiation training for Sales Representatives)
- Non-Technical Training
- Training on general workplace standards, processes, and tools (e.g., Supervisor Training, Employee Time Entry, Email, etc.)
- Training on general skills and competencies (e.g., Verbal & Written Communications, Time Management Skills, Basic Spreadsheet/Document Creation skills, etc.)
- Training on leadership and management development
- May develop training curriculum/materials.
- May select and/or oversee vendors to develop training content or conduct training.
- Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects.
- Shares best practice and advice to the co-workers in the skilled area.
- Not only generates own workload but outlines directions to others.
- Can supervise and coordinate lower-level specialists being single point of contact in complex matters.
- Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team.
- Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope.
- Manages a mixed team of Specialist and Support jobs., with full employee lifecycle responsibility.