International Customer Care Executive Voice Process

Location: Gurgaon & Noida
Experience: Minimum 6 Months (international voice)
Salary: Up to 6,00,000 CTC per annum

About the Role
A reputed Noida and Gurgaon-based international BPO is hiring Customer Care Executives for its International Customer Care and Voice Process. This is an excellent chance for candidates looking to build a strong career in customer service with a well-established organization. If you're looking for an international customer care job in Noida or an international customer care job in Gurgaon, this is a strong opening for candidates with excellent English communication skills.

Key Responsibilities

- Handle inbound and outbound customer calls for international clients
- Resolve customer queries, complaints, and requests professionally and on time
- Provide accurate information about products and services




- Maintain a high level of customer satisfaction on every interaction
- Document call details and update records in the system
- Follow process guidelines and quality standards
- Escalate unresolved issues to the relevant team when required

Candidate Requirements

- Excellent English communication skills, both spoken and written
- Willingness to work in an international voice process and rotational shifts
- Good listening skills and a customer-first attitude
- Ability to handle pressure and resolve issues calmly
- Basic computer knowledge and typing skills

Who Should Not Apply

- Candidates with average communication skills
- Candidates based outside Delhi NCR
- Freshers

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📌 International Customer Care job in Gurgaon & Noida
🏢 SMART VISION CONSULTANCY SERVICES
📍 Noida