Service Desk L1 Support Pune
Job Level: JL-2A | Experience: 1+ Year | CTC: Up to 5.5 LPA
Work Mode: 100% WFO | Shift: US / 247 Rotational
Joining: Immediate to 15 Days Preferred
Role
Provide L1 IT Service Desk support to users, troubleshoot technical issues, manage tickets, and ensure timely resolution or escalation.
Mandatory Skills
- ServiceNow Ticketing Tool
- Office 365
- Active Directory
- Service Desk / L1 Support
- Excellent communication and troubleshooting skills
Requirements
- 1+ year relevant experience.
- Any Graduate/Post-Graduate.
- Graduation completion certificate & original mark sheets mandatory.
- Willing to work US and 247 rotational shifts.
- 100% Work From Office – No Hybrid/WFH.
- Client-mandated training is mandatory.
- Immediate joiners / candidates with up to 15 days' notice preferred.
For more details contact
Contact: (phone hidden)
Email:
[email protected]
📌 Service Desk Specialist (Pune)
🏢 Live Connections
📍 Pune