Responsibilities

Your Role:

- Provide direction, guidance and mentoring to the team to ensure Service Level Agreements are met in an effective and efficient fashion.
- Escalate client or staffing issues to Senior Management in a timely manner.
- Monitor KRIs and KPIs and discuss with the supervisors to propose mitigating plans around risk and resource constraints.
- Prepare and present the materiality of portfolio risk to Senior Management, with respect to unsupported cash and position differences, as part of the sign off process.
- Act as the point of contact for your team and collaborate with respective stakeholders across the business.
- Lead the migration of tasks from other locations into your team, to ensure of a seamless transition, along with overseeing the conversion or launches of any new clients, as it relates to Loan holdings.
- Actively engage in staff development and succession planning on a regular basis to ensure members of the team are working towards their goals and continuously improving in their roles.




- Implement effective hiring strategies that attract the right candidates to the team, and actively engage in techniques that drive down attrition.

Qualifications

- Bachelor or Master level degree.
- 5+ years in Financial Services with at least 2 years in a management role
- Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge.
- Excellent communication skills.
- Robust customer service skills
- Experience mentoring and coaching staff.
- Knowledge of Hedge or Mutual Funds.
- Professional accounting designation is an asset.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Fund Services. Assistant Vice President - Loan Operations (Ahmedabad)
🏢 Citco
📍 Ahmedabad