- Develop and implement effective customer success strategies to ensure high levels of customer satisfaction.
- Provide timely and qualified support to customers via phone, email, or chat.
- Build strong relationships with customers to understand their needs and provide tailored solutions.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
- Analyze customer feedback and suggest improvements to products or services.
- Identify upsell and cross-sell opportunities to contribute to revenue growth.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Success & Support Professional (Kolkata)
🏢 SuperProcure
📍 Kolkata
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