- Book HAWBs for OSPs (Outsourced Service Providers) in Maestro as per request.
- Assist all APAC branches to update Post flight checks on daily basis.
- Monitor Email communications globally to bridge the gap between Markens branches for smooth shipment flow within Marken network.
- Monitor shipments moving globally while tracking key milestones viz, Collection (POB), Departure/Arrivals, Customs Clearance, Delivery (POD), etc. (May change as per requirements) to provide extra safety net.
- Ensure pre alerts on Maestro are acknowledged by branches and OSPs for APAC region.
- Closely monitor High Value shipments moving globally to ensure the agreed TATs are met. Perform detailed tracking of all High Value Shipments co-ordinate with Marken stakeholders for current updates.
- Highlight any deviations or delays in the high value Shipments movements.
- Follow up on missing shipments within the Marken network.
- Prepare reports for APAC OSPs (Outsourced Service Providers) on Monthly basis.
- Run daily report to identify shipments pending Dry ice replenishments within outside APAC region.
- Run daily report to analyze effectiveness of Tracking devices for Key Clients.
- Make calls (as required) to Marken branches to follow up take updates on the shipments.
- Monitor Shipments moving within UPS network co-ordinate with UPS tracking teams for current updates.
- Monitor Email alerts received via Central Monitoring System follow up with Marken Depots across the globe to notify them of any alarms.