- Prepare and maintain daily, weekly, and monthly MIS reports.
- Maintain Excel trackers, dashboards, and databases.
- Monitor team performance, productivity, and operational metrics.
- Generate performance reports and highlight key observations or deviations.
- Ensure accuracy and timely submission of all reports.
- Maintain proper documentation and records.
- Support management with ad-hoc reports and data analysis.
- Identify data discrepancies and coordinate for timely corrections.
- Handling of Dialer Data- Convox and Urasoft
Required Skills
- Strong knowledge of MS Excel VLOOKUP/XLOOKUP, Pivot Tables, SUMIF/SUMIFS, COUNTIF/COUNTIFS, IF, basic formulas, filters, and data formatting.
- Experience in creating and maintaining MIS dashboards using Excel.
- Knowledge of Power BI for dashboard creation, data visualization, and reporting.
- Good understanding of data analysis and reporting.
- Good analytical and numerical skills.
- Strong attention to detail and accuracy.
- Positive communication and coordination skills.
- Ability to manage multiple reports and meet deadlines.
- Knowledge of Google Sheets will be an added advantage.
Eligibility
- Graduate in any discipline.
- 1-2 years of experience in MIS, Reporting, Data Management, or Operations.
- Candidates with strong Excel and reporting skills can be considered.