iEnergizer is hiring enthusiastic and customer-focused Undergraduate/Graduate Freshers for the role of Customer Care Executive in a Domestic/International Process. Candidates with excellent communication skills and a passion for customer service are encouraged to apply.
Key Responsibilities:
- Handle customer queries via Voice, Chat, or Email channels.
- Provide accurate information and resolution to customer concerns.
- Maintain a high level of customer satisfaction and service quality.
- Follow process guidelines, policies, and compliance requirements.
- Meet individual and team performance targets.
- Document customer interactions accurately in the system.
Eligibility Criteria:
- Undergraduate/Graduate in any discipline.
- Freshers are welcome to apply.
- Excellent verbal and written communication skills in English.
- Strong customer service orientation and problem-solving ability.
- Basic computer knowledge and typing skills.
- Willingness to work in night shifts.
Compensation & Benefits:
- Salary: 19,000 to 50,000 CTC (Based on skills/Experience and interview performance)
- Chance to work with a leading international customer support process.
- Career growth and learning opportunities.
- Dynamic and professional work environment.
Shift Details:
- Day/Night Shifts (Rotational)
- 5/6 Days working (Depends upon process)
- Work from Office