Role & Responsibilities

- Handle inbound and outbound calls to generate and convert leads into sales.
- Understand customer requirements and recommend suitable products/services.
- Follow up with prospects through calls, WhatsApp, and email to drive conversions.
- Maintain strong relationships with existing and potential customers.
- Achieve daily, weekly, and monthly sales targets.
- Manage the complete sales cycle from lead generation to closure.
- Maintain accurate records of leads, customer interactions, and sales activities in CRM.
- Coordinate with internal teams to ensure smooth order processing and customer support.
- Identify customer needs, handle objections, and provide effective solutions.
- Prepare regular sales reports and share updates with the reporting manager.
- Preferred Candidate Profile





- Graduate in any discipline with 16 years of experience in Inside Sales / Telesales / Business Development.
- Excellent verbal and written communication skills.
- Robust convincing, negotiation, and relationship-building abilities.
- Target-oriented with a strong focus on sales conversion.
- Comfortable making a high volume of calls and following up with customers.
- Basic knowledge of CRM, MS Excel, WhatsApp, and email communication.
- Good problem-solving skills and a customer-focused approach.
- Candidates from Logistics, E-commerce, B2B/B2C, or related industries will be preferred.
- Immediate joiners or candidates with a short notice period will be preferred.

📌 Inside Sales Executive (New Delhi)
🏢 Firstmeridian Global Services
📍 New Delhi