Roles and Responsibility

- Develop and implement effective customer service strategies to enhance customer satisfaction.
- Manage and resolve customer complaints professionally and promptly.
- Collaborate with internal teams to ensure seamless delivery of services.
- Analyze customer feedback and provide insights to improve business operations.
- Build and maintain strong relationships with key customers and stakeholders.
- Identify and develop plans for new business opportunities.

Job Requirements

- Proven experience in customer service or a related field.
- Robust communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Excellent problem-solving and analytical skills.
- Experience working with customers in the Chemicals - Paints industry is preferred.
- Strong leadership and team management skills.

📌 Manager Customer Service (New Delhi)
🏢 Sarthee Consultancy
📍 New Delhi