Application Support L1

Location: South Extension, Ansal Plaza, Delhi
Experience: 1+ Years
CTC: 35,000 per month

Job Overview:

We are looking for an experienced Application Support L1 Engineer to provide first-level application support and ensure smooth functioning of digital banking applications.

Mandatory Application Experience

- IMPS
- UPI
- Digital Banking

Key Responsibilities:

- Provide L1 application support for banking and digital payment applications.
- Monitor applications and identify incidents, errors and service disruptions.
- Troubleshoot application-related issues and provide timely resolution.
- Handle and track incidents through ticketing tools as per defined SLAs.
- Coordinate with L2/L3 teams, development teams and other stakeholders for issue resolution.
- Monitor UPI, IMPS and Digital Banking transactions and identify failures or abnormalities.
- Perform basic log analysis and application health checks.




- Prepare incident reports and maintain proper documentation.
- Ensure timely escalation of critical issues and follow-up until closure.
- Participate in rotational shifts/support operations as required.

Required Skills:

- 3+ years of experience in Application Support / Production Support.
- Hands-on experience with IMPS, UPI and Digital Banking applications.
- Good understanding of application monitoring and incident management.
- Basic knowledge of SQL and log analysis will be an added advantage.
- Positive troubleshooting and communication skills.
- Ability to work in a production support environment.

If you are intrested then share your updated profile below email:

Email: [email protected]

📌 Application Support (Delhi)
🏢 TeamLease
📍 Delhi