Job Description -

Required Qualifications Experience

- Any Graduate (Japanese language qualification preferred)
- 3 to 5 years of relevant work experience
- Proficiency in Japanese language (JLPT N2 or above)
- ITIL certified with a strong understanding of IT service management and IT operations
- Valuable knowledge of Microsoft Office applications
- Excellent communication, coordination, interpersonal, and presentation skills
- Experience in vendor management, reporting, and metrics/KPI management
- Willingness to work in a 24x7 rotational shift environment from the Chennai office
- Experience working with Japanese clients and stakeholders
- Experience in project transition and knowledge transfer activities
- Strong understanding of end-to-end project delivery and operational processes

Technical Skills

- Experience in BAU (Business As Usual) operations and support management
- Ability to monitor, analyse, and report operational metrics
- Familiarity with IT infrastructure and service delivery processes




- Good to have hands-on experience or knowledge of:
- Windows Administration
- Linux Administration

Preferred Attributes

- Strong stakeholder and vendor management skills
- Customer-centric approach with excellent problem-solving abilities
- Ability to lead operational activities and coordinate across multiple teams
- Experience working in multicultural and client-facing environments, particularly with Japanese customers
- Strong ownership, planning, and escalation management capabilities

Relocation Supported: Yes

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it''s the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.

📌 Associate Technical Services Engineer (Chennai)
🏢 Fujitsu
📍 Chennai