Hexaware is hiring dynamic and enthusiastic Non Voice process Executives for our Chat/Email Support. We are looking for candidates with excellent communication skills who are passionate about Chat, customer engagement, and Email.
Key Responsibilities
- Handle inbound and outbound customer queries in chats.
- Promote products and services to prospective customers..
- Build robust customer relationships and encourage repeat business.
- Retain existing customers by addressing concerns and providing suitable solutions.
- Upsell and cross-sell products based on customer needs.
- Maintain accurate customer records in CRM systems.
- Ensure high levels of customer satisfaction and quality standards.
Eligibility
- Freshers and experienced candidates are welcome.
- Excellent verbal communication in English is mandatory.
- Basic English communication skills.
- Strong typing aptitude and convincing ability.
- Ability to work in Night Shifts.
- Graduation is not preferred (undergraduates with relevant experience may also apply).
Preferred Skills
- Basic computer knowledge.
Salary & Benefits
- Attractive salary based on experience.
- Performance incentives.
- Growth opportunities within Hexaware.
- Training and career development programs.
Apply Now: If you are fluent in Engish and have a passion for Chat and Email process, we'd love to hear from you!
Contact - Jenil Raj - (phone hidden)
📌 Non Voice Process Executive (Chennai)
🏢 Hexaware Technologies
📍 Chennai
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