We are looking for a passionate and results-driven Inside Sales Team Leader to lead and mentor our Inside Sales team.
In this role, you will drive sales performance by managing a team of Business Advisors, ensuring sales targets are achieved, coaching team members, and delivering an exceptional customer experience. The ideal candidate is a solid leader with excellent communication, sales, and people management skills.
Designation: Inside Sales Team Leader
Experience: 26 Years
Salary Range: 5 LPA 6 LPA + Incentives
HR Contact Person: NILA HR / (phone hidden)
What you'll be doing:
Team Leadership: Lead, mentor, and motivate a team of Business Advisors to achieve individual and team sales targets.
Sales Performance: Monitor daily, weekly, and monthly sales metrics, ensuring consistent achievement of revenue and conversion goals.
Coaching & Training: Conduct regular coaching sessions, call reviews, and product training to enhance team performance and sales effectiveness.
Lead & CRM Management: Ensure timely lead allocation, monitor follow-ups, and maintain accurate records of customer interactions and sales activities in the CRM.
Customer Escalation: Handle customer escalations professionally and support the team in resolving complex customer queries to ensure customer satisfaction.