- Ensures that guests have a smooth running stay at the hotel,
- Manages and motivates front office teams in order to provide high quality services for guests,
- Ensures the department meets its quantitative and qualitative targets,
- Increases revenue through his/her sales efforts and by managing rooms revenue effectively (Revenue Management),
- Implements brand and Group projects and identity features,
- Ensures effective utilisation productivity of all colleagues through staff planning, hiring, scheduling adhering to budget,
- Adheres to and promotes the Company s Health safety policies to ensure a safe work workplace and knowledgeable all safety emergency procedures ensuring a clean and safe working environment.
- Carry out Duty Management shifts accordingly DM ROTA and business needs
Qualifications
- Previous experience in similar roles is preferable
- Friendly, approachable with excellent customer service skills
- Attention to detail and exceptional organisational skills
- Strong team player and positive attitude
- Ability to work effectively under pressure
- Essential to be flexible with working hours
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Front Office Manager (Chennai)
🏢 IBIS STYLES
📍 Chennai
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