Roles and Responsibilities :

- Manage accounts receivable calls to resolve customer queries, disputes, and issues related to billing and payments.
- Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
- Collaborate with internal teams such as PNL (Profit & Loss) team to ensure accurate financial reporting and minimize bad debts.
- Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

- 1-6 years of experience in AR calling or similar role in the medical services/hospital industry.
- Robust understanding of accounts receivable processes, including billing, payment processing, and collections strategies.
- Excellent communication skills for effective interaction with patients/customers over phone calls.
- Ability to work independently with minimal supervision while maintaining high productivity levels.

📌 Accounts Receivable Caller (Hyderabad)
🏢 Starworth Global Soluitons
📍 Hyderabad