- Provide L2/L3 application support and troubleshoot platform-related issues.
- Manage system configuration, workflows, and change requests on the AssignmentPro platform.
- Work with business stakeholders to gather requirements and create user stories.
- Support incident, problem, and change management processes following ITIL practices.
- Perform functional, regression, and User Acceptance Testing (UAT).
- Coordinate with technology teams and vendors for issue resolution and platform enhancements.
- Ensure data integrity, platform governance, compliance, and access management.
- Maintain documentation, knowledge base articles, and support process improvements.
Note : As there is stakeholder involvement we require candidates with excellent communication skills
📌 Technical Support Analyst - Global Mobility (Hyderabad)
🏢 Allegis Group
📍 Hyderabad
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