Job Summary

The Senior IT Engineer is responsible for maintaining, troubleshooting, and enhancing the organization's IT infrastructure, including computer systems, networks, and servers. This role supports both in office and remote employees by ensuring the smooth operation of hardware, software, and networking equipment. The IT Engineer will work closely with the IT team to implement security measures, perform system upgrades, and manage user support requests.

Responsibilities

- Google Workspace (Gmail) Administration: User Account Management: Creating, managing, and de-provisioning user accounts, groups, and aliases within Google Workspace.
- Google Workspace (Gmail) Administration: Email Security & Filtering: Configuring and managing SPF, DKIM, and DMARC for email authentication and protection against phishing and spam.
- Gmail Configuration: Managing Gmail settings, including email routing, filters, forwarding, and retention policies.
- Google Admin Console: Proficiency in navigating and managing various Google Workspace services through the Admin Console.
- Google Vault: Setting up and managing email archiving, e-discovery, and retention rules.
- Mobile Device Management (MDM): Managing mobile devices using Google Workspace MDM features to ensure security and compliance.
- Identity and Access Management: Okta or other SSO (Single Sign-On) integration experience for managing user authentication and access control.
- Identity and Access Management: Multi-Factor Authentication (MFA): Configuring MFA within Google Workspace and integrating it with other identity providers like Okta.
- Identity and Access Management:



User Provisioning: Automating user provisioning and de-provisioning across multiple platforms integrated with Google Workspace.
- Networking and Connectivity: DNS Configuration: Managing DNS records (MX, SPF, DKIM, etc.) for seamless email delivery and proper domain validation.
- Networking and Connectivity: Google Workspace Connectivity: Troubleshooting network issues that could affect access to Google services (Gmail, Drive, Calendar, etc.).
- Networking and Connectivity: VPN and Remote Access: Setting up and managing VPNs for secure remote access, especially for distributed teams.
- Data Backup and Recovery: Google Drive & Gmail Backup Solutions: Experience with third-party backup tools for Google Workspace, such as Backupify or Spanning.
- Data Backup and Recovery: Disaster Recovery Planning: Ensuring data redundancy and developing strategies for quick recovery in case of data loss or email outages.
- Security and Compliance: Google Workspace Security Best Practices: Implementing security policies (password requirements, MFA, access control) to protect organizational data.
- Security and Compliance: Endpoint Protection: Managing endpoint security for devices connecting to Google Workspace services.




- Security and Compliance: Data Loss Prevention (DLP): Configuring and managing DLP policies to prevent the unauthorized sharing of sensitive data through Gmail or Drive.
- Collaboration Tools: Google Meet & Chat: Managing video conferencing and messaging settings, troubleshooting issues, and ensuring smooth communication for users.
- Collaboration Tools: Google Drive & Docs: Managing file permissions, sharing policies, and collaboration settings for shared files and folders.
- System Monitoring and Reporting: Google Workspace Reporting: Using audit logs and security reports to monitor account activity, track suspicious behavior, and ensure compliance.
- System Monitoring and Reporting: Alerting and Monitoring Tools: Configuring and using third-party monitoring tools like JumpCloud or G Suite Security Center for enhanced visibility into system status and security.
- Endpoint Support: Cross-Platform Expertise: Experience supporting both Mac and Windows devices in a Google Workspace environment, including troubleshooting sync issues, email clients, and browser configurations.
- Endpoint Support: BYOD Policies: Configuring and managing BYOD (Bring Your Own Device) policies for secure access to Gmail and other Google Workspace services on personal devices.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior IT Engineer (Hyderabad)
🏢 Aeries Technology
📍 Hyderabad