Customer Service (Voice )

Work From Site - English - Full-time

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team thats all-in on making brands thrive, were setting the bar in quality-driven support.

About the Job

->We are currently hiring Customer Service Representatives (English Voice)

->As a Customer Service Representative (English),

service and having the ability to provide an overall excellent customer experience

->Managing customer expectations regarding estimated response times As a Customer Service Representative (English),

You Have:

->Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation

->Ability to show high emotional intelligence by remaining calm under pressure while solving the customers concerns

->Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs

->Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer

->Ability to organize and follow-up multiple tasks/details with accuracy and timeliness

Requirements:

Desired Candidate Profile:-

->Minimum 6 months to 2 Yrs of experience in International Voice Process.

->Excellent verbal communication skills in English.

->Robust customer service orientation and problem-solving abilities.

->Good listening, probing,



and interpersonal skills.

->Experience in BPO/Call Center/Contact Center environment is preferred.

Perks & Benefits:-

->Attractive Performance Incentives

->Rewards & Recognition Programs

->PF & ESI Benefits

->Career Growth Opportunities

->Employee-Friendly Work Environment

Walk-in Details:-

Location: B16, Mindspace, 5th Floor, Behind Inorbit Mall, Hyderabad

Interview Timing: 11:30 AM 3:30 PM

Contact Person: HR Sai Kiran

Contact Number: (phone hidden)

Email :[email protected].

->Note: Please share your resume with the contact mentioned above to get shortlisted. Also, reach out to the (Point of Contact: HR Sai Kiran) .Please carry your updated resume . Mention "HR Sai Kiran " as the reference on your resume.

IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels.

If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining hisher personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

📌 International Voice Process Executive (Hyderabad)
🏢 IntouchCX
📍 Hyderabad