Experience in designing and implementing solutions within ServiceNow is required.
• Good knowledge of the core concepts of ServiceNow to include its OOTB functions and customisation capabilities.
• Experience of working knowledge on ServiceNow ITSM preferred.
• Experience of developing within a customised ServiceNow instance.
• 7-8 years of ServiceNow Developer experience, including APIs, Access Control, Client and Server side scripting, Import sets and Transform Maps & Scripts, Service Portal including Widget development, Notifications, Employee Center, Agent Workspace, System Upgrades, System clones etc.
• Positive working knowledge of JavaScript.
• Experience in writing technical documents is essential.
• Understanding of Agile methodologies and working practices.
• Must be able to design, discuss, question and document system solutions.
• Experience of system testing with a focus on end-user testing and ensuring traceability between requirements and test cases.
• Able to work under pressure and demonstrate initiative, enthusiasm and a rapid learning capability.
• Proven results-driven approach with the ability to take initiative, handle multiple tasks and shifting priorities and meet deadlines.
• Experience of forming and maintaining network relationships - solid partner/stakeholder interaction skills.
• Both spoken and written communication skills with experience of adapting style and approach to the audience and message to be delivered.
• ServiceNow Certification preferred.