Job Description Summary:

The Opportunity

As the Manager of IT Systems, you will step into a newly created, dynamic role designed to serve as a primary leadership layer for our growing India IT presence. You will be an empathetic people manager and an all-rounder technical expert who bridges the gap between daily execution and strategic forethought. Balancing cutting-edge modern IT best practices (like applied AI and IaC) with collaborative global teamwork, you will ensure our infrastructure scales seamlessly alongside the business.

What You ll Do (Your Impact)

- Lead with Empathy Purpose (25%): Mentor, inspire, and grow a high-performing team of IT professionals. You ll champion a diverse, inclusive, and values-first team culture while ensuring exceptional service delivery and continuous process improvement.

- Innovate Boldly Hands-On (25%): Act as the technical escalation point and deploy modern IT practices, including applied AI, scripting, and Infrastructure as Code (IaC). You will configure and manage our multi-cloud environment (AWS/GCP), identity systems (Okta, AD), and identity-driven networks.

- Think Big on Strategic Projects (20%): Flawlessly execute critical, high-impact IT initiatives from local office network build-outs to global software rollouts ensuring they land strictly on time and within budget.

- Protect the Practice (20%): Maintain immaculate documentation (runbooks, network diagrams). You will lead global standard compliance audits (HIPAA, PCI DSS, SOC) and enforce robust disaster recovery protocols to guarantee maximum service availability.

- Create Internal Customer Delight (10%): Champion a proactive, frictionless IT culture for ModMed s workforce. Monitor queues, resolve SLA breaches, and enforce monitoring frameworks to guarantee 99.99% uptime for core services.

What You Bring to the Team

We believe talent comes from diverse backgrounds and experiences.



If you meet the minimum qualifications and share our core values, we encourage you to apply!

Education Experience

- Minimum: Bachelor s degree in IT, Computer Science, or a related field (Masters preferred).

- Experience: 10+ years of comprehensive, enterprise-level IT experience, featuring 3+ years of direct people management and advanced technical leadership.

- Environment: Proven success navigating fast-paced, hyper-growth tech environments with rapidly evolving business needs

Technical Toolbox

- Core Technical Skills: Strong expertise in AWS/GCP, Networking (CCNA level), Python, applied AI, and Infrastructure as Code (IaC). Deep knowledge of business continuity and disaster recovery planning.

- Bonus Points For: Experience with Terraform, Kubernetes, and BigQuery

Core ModMed Competencies

- Agility Results Driven: You embrace change as a growth chance, learn from both successes and failures, and consistently achieve quality results.

- Problem Solving Innovation: You excel at solving non-linear, high-complexity problems (like multi-cloud latency or automation stack failures) while proactively finding scalable solutions.

- Collaboration Communication: Exceptional ability to collaborate across global enterprise borders (specifically bridging India and US teams) to build trust and ensure alignment.

- Vendor Compliance Savvy: Proven capability managing 5 to 10 key vendors (ISPs, SaaS providers) and collecting evidence for rigorous InfoSec audits.

Working Conditions

- Standard corporate office environment located in Hyderabad; this is an in-office role 5 days a week.

- Flexibility for occasional after-hours or weekend work to support critical global deployments or emergency network outages.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager, IT Systems (Hyderabad)
🏢 ModMed Technologies India Private
📍 Hyderabad