We re looking for a technically grounded, commercially aware Salesforce skilled to own and grow a portfolio of existing client accounts. You ll be the trusted advisor clients call first - someone who understands what s been built, sees what s possible next, and knows how to turn that into a growth conversation.
- Own 5-10 existing Salesforce client accounts end-to-end
- Build trusted relationships across client stakeholder levels - technical and business
- Understand client goals, KPIs, and strategic direction deeply enough to anticipate their needs
Growth Identification
- Map current Salesforce usage against what clients could be leveraging - identify whitespace
- Spot upsell, cross-sell, and expansion signals proactively
- Build documented account growth plans and track renewal cycles
Technical Credibility
- Assess Salesforce org health, architecture gaps, and upgrade opportunities
- Hold technical conversations with clients independently - without always needing a Solution Architect
- Bridge client business language with Salesforce technical capabilities
Commercial Execution
- Collaborate with pre-sales and solution architects on growth proposals and SOW expansions
- Track and report account revenue growth against targets
- Ensure client satisfaction feeds directly into growth conversations with delivery teams
What You Bring: Must Have:
- 7+ years in the Salesforce ecosystem - consulting, business analysis, or development with a shift to client-facing roles
- Experience at a Salesforce SI or ISV partner firm - you understand the partner model
- Minimum 1-2 Salesforce certifications (Admin, Sales Cloud, or Service Cloud)
- Commercial awareness - account planning, revenue thinking, CXO communication
- Strong storytelling ability - you translate tech into business value naturally
Good to Have:
- Multi-cloud exposure - Sales, Service, Marketing, or Data Cloud
- Salesforce org assessment or Health Check experience
- Pre-sales or solutioning background
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.