Job Purpose

This position is open with Bajaj Finance ltd.

Duties and Responsibilities

- To achieve Branch target on indicators Credit Metrics / Operations Metrics / Gold Loan Metrics.
- Training of Branch Sales on Policies & Processes for Gold Loan / Consumer Durables / Vehicle refinance /other Products as & when launched.
- Ensuring policy adherence and meeting the TAT.
- Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell & CD business.
- Checking & Valuation of Gold.
- Vaulting & Safekeeping of Gold.
- Ensuring adherence to Vaulting Process & Policies.
- Supporting Branch Cashier in resolution for Customer Service queries.
- Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis.




- Data Analysis & Sharing of best practices with team.
- Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.
- Coordination with various HO / Cross functional departments & providing feedback.
- Vendor Management (CPV / Gold Testing Vendor).
- Ensuring Cost within Budget.
- Support in Branch Admin Activities.
- Maintain Minimal Errors in Audit Report published by HO.

Required Qualifications and Experience
- Graduate / Post Graduate - Fresher
- Good Learner & conceptualization skills.
- Valuable Team Player.

📌 Senior Executive - Operations and Service (Sanchore)
🏢 Bajaj Finance
📍 Sanchore